We realize that many of our competitors provide similar products. So why buy from us?
Put simply. Our product. Our team. Our service.
First and foremost is the quality of material we provide. Five Star has taken years to develop its approved supplier list. While we buy from mills all over the world, we continuously audit those facilities and randomly test our product to ensure strict compliance with our rigorous specifications. Five Star’s specifications meet or exceed every major manufacturer’s requirements.
But more than just testing and strict quality control, the Five Star team is unique in the industry. Our team has varying industry experience. Our staff members have worked in forge shops, testing labs, and for wellhead manufacturers. This diverse experience gives Five Star superior knowledge of the materials we supply. Moreover, a majority of our staff members have been with the Company for ten years or more. Because we have little turnover, our staff is experienced which results in not only efficiency and cost savings for our customers, but also less errors.
But more importantly, we certify that our materials will work for you. Our qualified personnel actually review your specifications, or alternatively if you are machining to a customer’s specifications, your customers specifications, to insure the material we are providing meets or exceeds all requirements. All of our staff are intimately familiar with every major wellhead manufacturers specifications and requirements. We often help our customers review specifications in making material selections to insure that they comply with those specifications and requirements.
We stand behind material. Because we are certifying the material, Five Star stands behind its material and any guarantees we make regarding the material we sell. Five Star has vetted every manufacturer we do business with and we continue to perform metallurgical testing to ensure their product is exactly what they say it is. At Five Star, we have confidence that our material is the highest quality available – if it wasn’t, we wouldn’t sell it to you.
Five Star is not a volume oriented business. Many of our competitors focus on shipping large volume. At Five Star, our prices are always competitive and we strive to provide excellent customer service and excellent quality material that we stand behind. We take the time to review you, or your customer’s specifications and ensure that our material will meet that specification.
In addition, Five Star brings its material handling and processing expertise to your business. We take care of the logistics for you. Need your material heat treated after its machined? We can do that. Need it rough machined? We can handle that. Where other companies are only interested in selling you material as whole bars or part of a whole bar, Five Star will work with you to provide you exactly what you need at the most economical price available. In effect, we help manage your inventory for you and help you find the most cost efficient way to do business.
